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Customized Training Workshops
Overview
Customized Training Workshops – Our customized training workshops are designed to equip your team with the skills and knowledge necessary to drive transformation in the areas of Digital Transformation, Customer Experience, Employee Experience, and Business Process Experience.
We work with you to design a tailored workshop that meets your organization’s specific needs and challenges, whether it’s to upskill your team in a particular area or to address a specific issue. Our experienced trainers will deliver the workshop either in-person or virtually, providing practical insights and guidance that can be immediately implemented within your organization. Our goal is to help your team develop the capabilities necessary to drive sustainable change and deliver exceptional experiences to your customers and employees.
Training objectives
The typical outcomes and deliverables of a Custom Training Workshop will vary depending on the specific needs and goals of the organization, but may include:
- Customized training materials and resources tailored to the client’s specific needs and challenges in the areas of Digital Transformation, Customer Experience, Employee Experience, and Business Process Experience
- Hands-on training and guidance on the use of specific tools and techniques for driving organizational change and delivering real value
- Increased knowledge and understanding of industry best practices and emerging trends in the relevant areas
- Enhanced skills and capabilities of the client’s internal teams to successfully execute transformation programs and initiatives
- Improved collaboration and alignment between different teams and departments within the organization
- Increased employee engagement and motivation, leading to better retention and overall organizational performance
Ultimately, the goal of these workshops would be to provide the client with the necessary knowledge, skills, and tools to successfully drive their own transformation programs internally and achieve long-term success.
Engagement Tools
Gamification techniques
We utilize gamification techniques to make the learning experience more engaging and interactive. By incorporating game elements such as point systems, leaderboards, and badges, we create a fun and competitive environment that encourages participation and knowledge retention. Our customized training workshops are designed to help participants learn by doing and apply their new skills in practical situations.
Interactive Exercises and Simulations
We use interactive exercises and simulations to facilitate learning and engagement, ensuring participants are actively involved in the process and able to apply new knowledge to real-life situations.
These simulations are designed to replicate real-world scenarios, allowing participants to identify and address challenges they may face in their own organizations.
Dedicated back office support
Our team provides dedicated support throughout the entire process, from pre-workshop preparations to post-workshop follow-up. This includes assistance with logistics, materials, and any technical support needed during the workshops, as well as ongoing support for the implementation of the workshop outcomes. Our backoffice team is committed to ensuring a seamless and successful experience for our clients.
Frequently asked questions:
The topics covered in the workshops are tailored to the specific needs of each client, but can include areas such as digital transformation, customer experience, employee experience, and business process experience.. This is typically done through a series of call and meetings over a shorter period of time followed up by a written project proposal.
The workshops are typically held over several days, either in person or remotely via video conferencing. They are designed to be interactive and engaging, with a combination of presentations, group activities, and discussions.
We can provide ongoing Action Coaching after the workshops to ensure that the skills and knowledge gained are put into practice. Participants will also be given access to our online resources. Additional services can be included dependent on the needs.
We work with clients to establish clear goals and metrics for success at the outset of the engagement. Throughout the workshops, we gather feedback from participants to continuously improve the content and delivery. After the workshops are completed, we conduct follow-up assessments to measure progress against the established goals.
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Schedule Your Discovery Call Today
Ready to take the next step towards unlocking the full potential of your organization? Schedule a free discovery call with our team today and learn how our customized training workshops can help you achieve your goals. Let’s work together to transform your digital, customer, employee, and business experiences and drive long-term success. Click below to book your appointment now.
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